Notice - Due to COVID19, the delivery of the products might be affected. Also, for everyone’s safety, we urge you to pay online and follow our least contact policy.

FAQ

What is KrishiDirect?

KrishiDirect is your very own Fresh Fruits, Vegetables and grocery delivery service! Through KrishiDirect Website or Mobile Application you can select the items and it will be delivered the next day to your doorstep by our Delivery Executives.

What can I buy from KrishiDirect?

Everything which is available at KrishiDirect APP and website, such as Vegetables, Fruits, Organic Products and other Home made Products.

What is the deadline to place an order so I can receive same day delivery?

Once you place an order, it will be delivered to you in the next day slot. Presently we do not have same day delivery. We will be starting the same day delivery very soon.

Where do I contact KrishiDirect?

The KrishiDirect team has put in a lot of work to make sure that you can reach us however is most convenient to you. Our multiple channels of contact include chat, email or phone. Call us +918550882882 or you can email us at support@krishidirect.com

 

What types of payments do you accept?

We accept different payment modes such as Cash, Wallet, Debit or Credit Cards.

Is there a way I can get periodically needed products automatically?

You can reorder a previous order with a click of a button. To do this go to your order history to reorder a previous order.

 

Do you accept returns?

If you are not satisfied with the product because of any defect, please notify us with the specifics within 06 hours of delivery. We will ensure the same will be replaced at the earliest possible. For any other similar queries, feel free to reach our customer service team over phone or email. We’ll be glad to assist you.

What is your cancellation policy?

You can cancel your order with KrishiDirect before 12 hours from the scheduled delivery. Just call us or email us immediately and we'll be glad to help! If you must cancel your order before the delivery process, your order total will be returned to your KrishiDirect wallet as a credit for use with your next order or a refund to be issued.

When will I receive my refund?

Refunds normally take a maximum of 24 hours to process depending on your bank. If you do not see a refund within that time frame please contact your bank directly.