Notice - Due to COVID19, the delivery of the products might be affected. Also, for everyone’s safety, we urge you to pay online and follow our least contact policy.
REFUND POLICY Our Returns and Refunds Policy forms part of, and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refunds Policy at any time. Damaged Products If any of your products are damaged in any way upon receipt, please contact us within 48 hours after delivery at firstname.lastname@example.org. Please send an image of the damaged product along with your Order Number and an explanation of the problem. If the products are faulty through no fault of your own, we will happily replace or refund the affected item/s. Failure to report damaged/spoilage within 48 hours of receiving the order will be at the loss of the consumer.
HOW CAN I GET MY REFUND? Our refund policies are simple. You can request a refund by: 1. Send us an email at email@example.com or;
METHODS OF PAYMENT AND REFUND We will refund your order to the original payment method, once it has been processed. REFUND CYCLE: Complete refund process normally takes about 1-5 days working days from the date of confirmation of refund.