Notice - Due to COVID19, the delivery of the products might be affected. Also, for everyone’s safety, we urge you to pay online and follow our least contact policy.

Shipping and Delivery Policy

Our Shipping and Delivery Policy forms part of, and must be read in
conjunction with, website Terms and Conditions. We reserve the right to
change this Shipping and Delivery Policy at any time.
We ( know that your order arriving on time for your event
is VITAL. You shall order with our free standard turnaround time, we never
take an order unless we are 100% sure that we can guarantee your
deadline. The total delivery time is: Processing time + Delivery Time. The
Shipping Fee will depend on the weight, size and type of the item(s).
We deliver our products through our courier partners.
If your item does not arrive please contact us at our email: We will raise an investigation with our couriers.
Our Standard/Regular Delivery: 1-2 days
We often send out orders in several different packages, so these may arrive
at different times. Please note that this does not mean you will be charged
any additional delivery cost. However, if you are still concerned about your
missing item(s), please go to late deliveries to track your missing item(s).
Please accept our apologies, occasionally we have to cancel orders for a
number of reasons:
Product unavailability: We try to get as much choice as possible onto our
website, and occasionally we have to cancel orders when the ordered
product is unavailable.
Failed security checks: Orders may also be cancelled if security checks are
failed; there are multiple reasons this can occur. Please contact our
Customer services team for further details.

Customer cancellation: If you have requested to cancel part or all of your
If your order has been cancelled you will be sent one of two emails:
Part of your
order is

Sorry, we were unable to deliver all the items in you
ordered. You will receive a full refund to the original
payment method used for the cancelled items.

You order has
failed our

Sorry, the order you recently placed with us has been
cancelled because the details associated with the order
have failed our internal security checks. You will not be
charged for your item/s. Please contact our Customer
services team for further details.